Privacy Policy

Information We Collect

• Contact Information: Such as your name, email address, phone number, company, and project details when you contact us.
• Project Information: Requirements, files, credentials, feedback, and other information you choose to provide while we deliver services.
• Technical Data: Such as IP address, browser type, device details, pages visited, and basic cookie or analytics information.
• Communication Data: Messages, enquiries, support requests, and correspondence with Mechutopia.

How We Use Information

We use collected information to:

• Respond to enquiries and provide quotes, proposals, and project services.
• Design, build, host, maintain, and support websites, applications, and other agreed deliverables.
• Communicate about projects, service updates, invoices, support, and relevant company news.
• Improve our website, services, security, and user experience.
• Meet legal, accounting, tax, and regulatory obligations.

Sharing and Storage

We do not sell your personal information. We may share information with trusted providers that help us deliver our services, such as hosting, cloud storage, email, analytics, payment, project management, and development tools. We may also disclose information where required by law or where necessary to protect our rights, users, or systems.

Information may be stored or processed in New Zealand or another country where our service providers operate. We use reasonable technical and organisational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

Retention and Your Rights

We retain information only for as long as reasonably necessary for the purpose it was collected, to complete projects, maintain business records, resolve disputes, or meet legal obligations. You may ask us to access, correct, or delete personal information we hold about you, subject to applicable law. You may also opt out of non-essential marketing communications at any time.

For privacy questions or requests, contact us at [email protected].